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Recycling and Trash Collection

Residential Trash Collection (Single Hauler)

As of April 3, 2019, residential single hauler trash and recycling service in New Britain Borough went into effect. These services are provided by Advanced Disposal.

Please refer to our list of frequently asked questions below.  If you have any questions about your service, please feel free to call Advanced Disposal directly at (610) 440-3700.  You may also contact the Borough at New Britain Borough Administration Office at (215) 348-4586.

Additional information regarding commercial trash collection and recycling guidelines can be found towards the bottom of the page.


Who is affected by this?

All single-family residences and 2-4 unit residential housing structures in New Britain Borough.  The only residential communities currently exempt from this are the Carousel Pointe Condominiums, Forest Park Townhomes, and the New Britain Mews.  Commercial properties in the Borough are not affected.

Why did Borough Council decide to make this change?

You, the taxpayers, have invested in rebuilding and repairing local Borough-owned roads, with more than $1 million in roadwork planned from 2018 to 2020.  Garbage trucks are particularly hard on roads due to their weight distribution.  Allowing only a single residential trash hauler lengthens the lifetime of our roads, saves you money on taxes and garbage service, and decreases noise and air pollution.  In addition, this contract locks in a price rate for trash service that is currently lower than those offered in the current private collection system.

Who is the Borough's single hauler trash provider?

Advanced Disposal

How often and what day of the week is trash and recycling collected?

Trash and recycling is picked up once a week, each Wednesday.

What if there is a holiday? How does that affect my trash and recycling service?

On any given week, if an observed holiday falls on a Monday, Tuesday, or Wednesday, the Borough’s trash pick up day is moved to the Thursday of that week.  If an observed holiday falls on a Thursday or Friday of any given week, then the Borough’s trash service is not affected and remains on Wednesday for that week.

The following holidays are observed by Advanced Disposal:

New Years Day,  Memorial Day,  Independence Day (July 4th),  Labor Day,  Thanksgiving Day,  Christmas Day

How do I get in touch with Advanced Disposal?

You can email their Customer Support team at:  pennsylvaniacustomercare@advanceddisposal.com.  You can also reach their Customer Support team by calling 610-440-3700, and be sure to mention you are a New Britain Borough resident.

What items can be recycled?

Recycling is collected in single-stream fashion.  Please rinse containers prior to placing in recycling bin.

The following (clean) items will be accepted for recycling:   aluminum cans,  glass bottles & jars,  plastics #1-7,  junk mail,  phone books,  cardboard,  paperboard boxes.

The following items are not accepted for recycling:  window glass,  mirrors,  plastic grocery bags,  styrofoam of any kind,  ceramics,  pizza boxes, or shredded paper.

What will my rates be?
  • Trash & Recycling Pickup:  For 2019, once per week pickup of trash and recycling each in a 96 gallon container, and one bulk item (call Advanced Disposal to arrange a pick up), and up to 90 gallons of yard waste (approximately 3 bags) will be billed at $62.43 per quarter.  In 2020 and 2021, the price will be $64.49 and $66.62 respectively.
  • Additional Trash:  An additional 96 gallon trash container is available upon request at no additional cost.  You can use this additional container for trash or yard waste.
  • Extra Bulk: In 2019, any additional bulk items, per resident, will be billed at $25.00 per item.  In 2020 and 2021, the price will be $27.00 and $30.00 respectively.
Who do I pay for my trash & recycling service?

Advanced Disposal will bill you directly and you will pay them directly.  No money comes out of your taxes and no money is paid to, or paid through, the Borough for these services.

Are there other communities that successfully operate this way?

Yes, in many communities across the country trash pickup is considered a public utility.  Chalfont Borough, which borders New Britain Borough, has a similar contract with Advanced Disposal and operates in this way.

Once the contract begins, is there any recourse if I’m unhappy with Advanced Disposals service?

Call Advanced Disposal first at 610-440-3700 to share your concerns.  If the problem is not resolved, you can call the Borough at (215) 348-4586.  The Borough will be monitoring Advanced Disposal’s performance during this contracted period.  Enforceable standards are included in the contract and a performance bond has been required.  We have high expectations for Advanced Disposal’s service and will do our best to insure that standards are met and proper service is being delivered.

Does the Borough have the authority to implement a single waste hauler program?

The Borough is mandated by state law to assure that solid waste is removed frequently enough from where it’s generated to protect public health.  That same law authorizes the Borough to contract with a waste removal company to collect and bill for waste removal from residences within its jurisdiction.


Commercial Trash Collection

New Britain Borough businesses must contract directly with licensed commercial haulers for trash removal as there is no Borough-provided commercial trash service.  Businesses are also required to have recycling service per local Borough Ordinance.  Listed below are commercial haulers who are licensed to collect trash/recycling.

2019 Approved Commercial Haulers (listed alphabetically)

  • Leck Waste Services
  • Republic Trash Services
  • Sustainable Waste Solutions
  • Waste Management

Recycling

PA State Law and Local Ordinance requires all residents and establishments to recycle the following:  aluminum cans, office paper, and corrugated cardboard.  If you need help setting up a recycling program, please contact your waste hauler or property manager.

For more information on what can and cannot be recycled, as well as how to recycle different items, please use the following links below. You can also direct questions to the PA DEP Recycling Hotline at (800) 346-4242 or the Bucks County Planning Commission (for disposal suggestions) at  (215) 345-3400.